• BrokenGene is founded by Holly Sabo and designed for Survivors, Thrivers, Previvors, and Allies. Each piece is made with Sterling Silver 925, gold micron plating, with enamel and cubic zirconia for accents — jewelry with meaning and strength.

  • In‑stock Orders:

    Processed and shipped within 3 business days of order.


    Made-to-Order:

    Each Made-to-Order piece is individually handcrafted in our next limited production run. This process ensures the same precision and quality as our in-stock collections, with an estimated dispatch window of 30–45 business days. You’ll receive email updates as your piece moves through production and preparation.

    Because each Made-to-Order item is crafted exclusively for you, cancellations or changes are accepted only before production begins. Once your piece enters production, it becomes a final sale.
    - Tracking info is sent once orders ship.

  • - Orders can be cancelled or modified before shipping, processing, or productions begins.
    - Questions or comments: email holly@brokengene.store with your order number.

  • Policy

    We want you to love your BrokenGene piece. Because each item is carefully handcrafted, returns and exchanges aren’t accepted before the piece leaves our shop at this time.

    If your jewelry isn’t what you expected, please reach out to us within 7 days of delivery — we’ll review your concern and make it right.

    Our goal is to ensure every order brings meaning and strength to your journey.

  • Policy

    We want you to love your BrokenGene piece. Because each item is carefully handcrafted, returns and exchanges aren’t accepted at this time.

    If your jewelry isn’t what you expected, please reach out to us within 7 days of delivery — we’ll review your concern and make it right.

    Our goal is to ensure every order brings meaning and strength to your journey.

  • - Sizes and measurements are listed on each product page.
    - If uncertain, reach out before ordering so we can help with the fit.

  • - Store jewelry in pouch or box.
    - Avoid chemicals, water, perfumes.
    - Clean gently with a soft cloth.
    - Be extra careful with enamel and plated finishes. Sterling silver may tarnish over time — polish gently.

  • For any questions, please email holly@brokengene.store.
    We reply within 24-48 hours, Monday–Friday, 9 AM–5 PM EST.

  • At this time, we do not offer international shipping, but we hope to offer this in the near future.