Privacy Policy

Effective Date: September 21, 2025

BrokenGene (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website.

Information We Collect

  • Personal details you provide (name, email, shipping and billing addresses, phone number).

  • Payment information (processed securely through third-party providers; we do not store your full payment details).

  • Website usage data (cookies, analytics, browsing behavior).

How We Use Your Information

  • To process and ship your orders.

  • To communicate with you about your order, updates, or promotions.

  • To improve our website and customer experience.

  • To comply with legal obligations.

Sharing of Information

We do not sell or rent your personal information. We may share limited data with trusted third-party service providers (such as payment processors, shipping carriers, or analytics providers) to fulfill your order and improve our services.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. Please contact us at holly@brokengene.store with any requests.

Security

We take reasonable measures to protect your information but cannot guarantee 100% security.

Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.